Insights

All things tech from people who know.

Executive Corner

Articles by Webhead co-founders, Janie Gonzalez (CEO), and Bill Gonzalez (CIO). Both are recognized thought leaders and speakers with 27 years of business experience in tech.

Janie Martinez Gonzalez
Jane is a Digital Engineer and Co-Founder CEO of Webhead, leading web-based technology solutions to achieve client business goals.
Bill Gonzalez
Bill is Webhead's Co-Founder and CIO, overseeing emerging technologies (AI, ML, and quantum computing), vendor relationships, policies, and procedures.

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Tech Insights

Articles by Webhead experts in Agile program management, UX/UI, secure software engineering and integration, cybersecurity, data analytics, and more.

4 Benefits of Outsourcing Your Help Desk

4 Benefits of Outsourcing Your Help Desk

Your company’s help desk is a crucial component of business processes. Customers shouldn’t have to wait on the phone for answers to their queries or issues. Outsourcing your help desk with a professional management service can enhance customer satisfaction.