End-User IT Outsourcing

Texas Department of Information Resources (DIR) logo Web-Hed Technologies, Inc. offers End-User IT Outsourcing services through this contract, including: Provisioning of Equipment, Desktop Sourcing Services, Asset Tracking Services, Service Desk, On Site Support & Moves/Adds/Changes (MAC) Services, Remote Support Services, Standard and Ad Hoc Reporting and Documentation, Break/Fix Maintenance Services, Unwind/End of Engagement Services, Mobility, Hosted Virtual Desktop (HVD) Services, Network Management Services, Software Services, and Security Services. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract.

Refund Policy: If Client is not satisfied with any level of work, they must immediately bring it to the notice of the Contractor as any negotiations at a later date will not be entertained. Due to the nature of the provided deliverables, refunds are not available.

Webhead DIR Contract Number: DIR-CPO-5021

E-Rate qualified logo
What Is E-Rate?
The E-Rate program provides discounts to public K-12 schools and public libraries purchasing data transmission services, telecommunications services, Internet access, Internet connections, and basic maintenance of internal connections. Click here to view a list of current eligible services.

Who Can Participate in E-Rate?
Eligible customers include, but are not limited to K-12 public schools, school districts, charter schools, and public libraries. Customers should have an approved technology plan and file the proper Schools and Libraries Division forms in a timely manner.

How We Make Using E-Rate Easy
We have simplified the procurement process for products and services that qualify for E-Rate funding by filing the Form 470 with USAC on select RFOs. Contracts awarded under these RFO’s are considered E-Rate Eligible.

To obtain quotes or to place purchase orders, please contact Sales@webheadtech.com. Customers are required to reference DIR contract number DIR-CPO-5021 when submitting a Purchase Order. For additional information, contact Marilic Pimentel at contracts@webheadtech.com or (210) 354-1661, ext. 102.